Customer Service Executive Jobs at HGS Navi Mumbai: Full Details

Looking for a career in customer service? Hinduja Global Solutions (HGS) in Navi Mumbai is hiring Customer Service Executives. This is an excellent opportunity for freshers and candidates with up to 3 years of experience. Here's everything you need to know about this job opportunity.

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Job Title

  • Customer Service Executive

Company Name

  • Hinduja Global Solutions (HGS)

Location

  • Navi Mumbai, Maharashtra

Experience Required

  • 0 to 3 years (Freshers are welcome).

Eligibility Criteria

  • Candidates must hold a graduate degree or equivalent from a recognized institution.
  • Strong communication and interpersonal skills.
  • Proficiency in English and regional languages is an added advantage.
  • A customer-centric mindset with problem-solving skills.

Job Responsibilities

  • Handle customer inquiries via phone, email, or chat.
  • Provide accurate and timely resolutions to customer concerns.
  • Maintain detailed records of customer interactions.
  • Escalate unresolved issues to the appropriate department when necessary.
  • Ensure high levels of customer satisfaction and follow company guidelines.

Working Hours

  • Rotational shifts, including night shifts.

Salary Details

  • ₹1,50,000 to ₹3,00,000 per annum (Based on experience and skills).
  • Performance-based incentives.

Benefits

  • Comprehensive training programs.
  • Health insurance and additional benefits.
  • Opportunities for growth and promotions.

Application Process

  1. Visit the official job listing on Naukri.com.
  2. Submit your updated resume and other required details.
  3. Shortlisted candidates will be contacted for further selection rounds.

Selection Process

  • Telephonic or virtual screening.
  • Technical and non-technical interviews.
  • HR interview and onboarding process.

Why Join HGS?

Hinduja Global Solutions (HGS) is a reputed company known for providing exceptional customer service solutions. Joining as a Customer Service Executive will give you the opportunity to work in a professional environment, enhance your skills, and grow your career.

Conclusion
Don’t miss this opportunity to kickstart or advance your career in customer service. Apply now for Customer Service Executive Jobs at HGS Navi Mumbai and become a part of a dynamic and growing organization.